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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
About reseller WHMWe provide all resellers with a limited WHM. These limits help us control what actions the...
Views: 183
About root WHMWe provide a full WHM with root access for all dedicated owners. All WHM users have: the tools...
Views: 155
BrandingThis feature allows reseller and dedicated owners to brand your cPanel. This means you can create...
Views: 160
Can a Linux dedicated server owner resell hosting?You are allowed to resell hosting, just like our resellers. Additionally, dedicated servers can...
Views: 162
Changed Package, but customer's new settings are not showing upEditing a hosting package may not edit the sites that are already on the package. To get your...
Views: 157
Edit Reseller DNS Zone TemplateAs a reseller you are able to update the default DNS zone template that is used when creating a...
Views: 185
Fantastico De Luxe WHM AdminThis feature will not work on a reseller account. You will need a dedicated server to have this...
Views: 171
How do I create an account?Before you can create a new account, you must create a package in WHM. Once the package is...
Views: 209
How do I log into the Web Host Manager? (WHM)To log into your WHM, you can go to any of the following links. Just make sure to customize the...
Views: 3328
How to change DNS zones (MX, CNAME, and A records)Shared: You do not have access to make that change. Please contact NavicoSoft via phone, live...
Views: 227
How to limit the icons which appear in cPanel, Feature ManagerThe feature manager allows you to disable/enable icons inside of each client's cPanel. Once you...
Views: 157
I cannot change packages anymore, resources over allocatedWhen a reseller grants too much disk space or bandwidth to all his clients, we say you are "over...
Views: 172
I entered some information and then WHM says I left it blankYou are likely using the wrong character set on your computer's keyboard.
Views: 145
Manage DNS ZonesYou can find this in WHM under DNS Functions. This area is for advanced users only, so please...
Views: 139
Modify cPanel/WHM NewsThis feature in WHM will allow a reseller to send a message which will appear on all clients'...
Views: 158
Private Name ServersWhat are private name servers? Private name servers would be ns1.yourdomain.com and...
Views: 239
Reseller increase client's disk space (aka quota)To increase your client's disk space, please go to WHM > Account Functions > List Accounts...
Views: 155
Reseller Startup GuideThe very first step is to change your domains dns to the name servers you received in your...
Views: 3860
Setup Remote Access KeyA Remote Access Key is used for automatic account creation scripts, external billing software,...
Views: 162
Skeleton DirectoryIn WHM, this page tells you the location of the folder where you can place files for your...
Views: 160
Suspending/Unsuspending AccountsYou can find this in WHM under Account Functions. If your resold client is suspended, you can...
Views: 156
What is a package?A package is collection of predefined specifications which define what a user or domain may have...
Views: 3420
WHM Contact EmailJust go to WHM, List Accounts. You can update the contact email for each account here. You can...
Views: 149
WHM Generate a SSL Certificate and Signing RequestThis tool will allow you to create a CSR.
Views: 167
WHM Interactive KnowledgebaseThe Interactive Knowledgebase enables you to find solutions to many common problems you may...
Views: 151
WHM Modify Suspended Account PageThis allows you to control what page is displayed when you suspend your own clients. You must go...
Views: 172
WHM Shopping Cart ResetThis feature will allow you to reset a client's shopping cart if it is not functioning...
Views: 194
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